Scheduler Job Description Template (2024)

Scheduler

[Intro paragraph] The most effective listings use the first few sentences to introduce your business to prospective schedulers, highlighting your unique company culture and working environment. Set your company apart from the competition in your scheduler job description by selling yourself to job seekers and giving them a sense of what you bring to the table as an employer.

Scheduler Job Responsibilities:

• Answers phones and emails, schedules and confirms appointments, and inputs customer data into company systems.
• Organizes workflow and appointment by reading and routing correspondence, collecting customer information, and managing assignments.
• Manages department schedule by maintaining calendars for department personnel and arranging meetings, conferences, teleconferences, and travel.
• Completes requests by greeting customers, in person or on the telephone, and answering or referring inquiries.
• Maintains customer confidence and protects operations by keeping information confidential.
• Keeps equipment operational by following manufacturer instructions and established procedures.
• Secures information by completing database backups.
• Provides historical reference by utilizing filing and retrieval systems.
• Contributes to team effort by accomplishing related results as needed.

[Work Hours & Benefits] Schedulers will also want some details on your working hours and benefits. In this section of your scheduler job description, tell potential applicants about overtime or seasonal availability requirements, and sell them on the office perks benefits that set your business apart, like paid vacation time, family leave, or childcare reimbursem*nts.

Scheduler Qualifications/Skills:

• Scheduling
• Administrative writing skills
• Professionalism, confidentiality, and organization
• Reporting skills
• Travel logistics
• Typing
• Verbal Communication
• Microsoft Office skills

Education, Experience, and Licensing Requirements:

• High school diploma, GED, or equivalent
• University/college degree is an asset.
• Previous administrative experience preferred.

[Call to Action] Now that job hunters are familiar with your company and the requirements of the position, you need a compelling call to action to close out your scheduler job description, informing candidates exactly how to apply and encouraging them to do so. Let them know how and where to submit an application or resume, or who to contact at your company to apply.